IETM
IETM (Interactive Electronic Technical Manual)
Are your TM's delivered long after Product delivery ?
Is it one month behind schedule ? three months ? More than three months ? If this this is the case it is the time to improve your company's processes, we will assist you in analyzing what is getting wrong with current processes. Based on this analysis our experts will support establishment of new processes regarding the work between designers, ILS team and technical writers. Next step will be evaluation of IETM benefits to support your products.
Are your Customers facing problems while executing maintenance tasks ?
Well, you are not alone out there; many companies face this kind of problems. An IETM will certainly be helpful for your customers, it contains structured and interactive maintenance data, it includes links to srawings, catalogue items, figures, tables and links between modules.
Remember all those referenced documents ? For electrical scheme refer to TM-2.1,
for IPC refer to TM-3.1 ? Where in the TM ? Which Item ?
Sure it is a very cumbersome work, very confusing, while the IETM provides interactive tools to move from one function to the other. For example, while isolating reported fault the IETM has pointed out that the fault is
generated by a fuel pump. At this point the Technician may present the drawing in one click, if any component of the pump ought to be replaced, the IPC (Illustrate Parts Catalogue) is in a distance of one click.What if it is not the pump ? Then the Fault isolation module provides other potential causes for the failure, for example damaged valve, or damaged pipe line etc. Base on previous events IETMs calculate the probability of each fault occurrence.